Linuxcare Seals Agreement with IBM to Provide Technical Support and Training for Linux on IBM RS/6000 Systems

Linuxcare to Offer Full Suite of Linux Technical Services for Selected RS/6000 Enterprise Servers

SAN FRANCISCO, CA and SOMERS, NY August 11, 1999 -- Linuxcare, Inc., the leader in technical support, consulting, education and product certification for all distributions of Linux, announced today it has reached agreement with IBM to offer enterprise-class support services and training for the company's RS/6000 servers.

"The fact that IBM, the number one server vendor in the world, is now offering high-performance Linux servers is powerful validation for Linux in the enterprise," said Fernand B. Sarrat, President and CEO of Linuxcare. "We look forward to working with IBM to ensure that their customers have the best possible experience running Linux on RS/6000 enterprise servers."

"Our new relationship with Linuxcare will provide RS/6000 customers who choose Linux with both support and education options," said Debra Thompson, vice president, Marketing, IBM RS/6000 Division. "Linuxcare's expertise in Linux technology and range of support options provide a comprehensive support solution for our Linux customers."

Under the agreement, Linuxcare will provide IBM's customers with a range of support programs tailored to the RS/6000 platform. Staffed by world-class Linux experts, Linuxcare offers four levels of on-call support: Bronze, Silver, Gold and Platinum, as well as customized options, up to dedicated 24-hour, 7-day-a-week support. Linuxcare provides frontline support directly to end users, systems administrators and developers, as well as backline support for corporate help-desks.

In addition, Linuxcare University will provide technical education specifically geared to RS/6000 platform. Linuxcare University's acclaimed Linux curriculum includes classes such as Linux System Administration, Linux Network Administration and Linux Security. New classes, including Linux System Administration for Windows NT Professionals, Linux for Executives and Extreme Samba will be added in Fall, 1999.

Linux is available through Terra Soft Solutions, Inc. at, for three RS/6000 systems--the F50, the Model 43P 150, and the new rack-mounted thin server code-named "Pizzazz," which IBM expects will become available in October.

About Linuxcare, Inc.
Linuxcare, Inc. is the leading provider of Linux services-including technical support, professional services, education, and product certification-for Global 1000 companies. Linuxcare supports all major distributions of Linux on all major platforms, offering a variety of programs including 24x7 enterprise-class telephone support. With funding from Kleiner Perkins and others, Linuxcare is working with numerous major technology companies. The company hosts, the world's leading online technical-support resource for Linux. Founded in 1998, Linuxcare is headquarters in San Francisco, Calif. The company can be reached at 888-LIN-GURU (+1-415-354-4878) and at Japanese information regarding Linuxcare services is now available through