TurboLinux and Linuxcare Partner on Enterprise Support

Linuxcare to offer 24x7 Support, Professional Services for TurboCluster Server

October 26, 1999 -- TurboLinux, the leader in high-performance Linux, today announced an agreement with Linuxcare Inc. to partner on enterprise support, services, training, and hardware certification and testing for TurboLinux software, including TurboCluster Server.

Linuxcare, the first company to offer a complete range of Linux technical services to the Global 1000, will provide North American TurboLinux customers with a range of support and service options, including custom 24x7 telephone support, Linux professional services, Linuxcare University training courses, and Linuxcare Labs hardware testing and certification.

"TurboCluster Server takes Linux into mission critical environments and we want our customers to benefit from the expert support and services options offered by Linuxcare," said Cliff Miller, CEO of TurboLinux. "Our business model is built around partnering with organizations who add value for our customers and Linuxcare has demonstrated its ability to deliver to enterprise customers."

"TurboLinux is pushing Linux technology, especially in the area of clustering," said Fernand Sarrat, president and CEO of Linuxcare. "Customers looking for high availability Linux solutions will expect a total environment of software, support and services that Linuxcare is uniquely positioned to deliver in this agreement with TurboLinux."

TurboCluster Server, the first commercial Linux software clustering solution, offers high availability, scalability and improved performance. It has been tested at more than 400 corporate sites in North America.

About TurboLinux
 
TurboLinux, formerly Pacific HiTech, is backed by investment from Intel Corp., August Capital and Broadview International LLC. Founded in 1992, it has emerged as the world's fastest growing Linux company. Since 1998, TurboLinux has shipped more than three million units of Linux globally and is the Pacific Rim's leading vendor with a market share of more than 50 percent. TurboLinux offers the only version of Linux designed for the "double byte" character sets of the Japanese and Chinese alphabet as well as European languages. The company's high-performance consumer and business Linux products are designed for Intel workstation and server platforms and supported globally by IBM and Hewlett-Packard. Headquartered in San Francisco, TurboLinux has offices in Tokyo, Beijing and Sydney. The company's home page is located on the Internet at www.turbolinux.com or, in Japanese, at www.turbolinux.co.jp.

About Linuxcare, Inc.
 
Linuxcare, Inc. is the leading provider of Linux services-including technical support, professional services, education, and product certification-for Global 1000 companies. Linuxcare supports all major distributions of Linux on all major platforms, offering a variety of programs including 24x7 enterprise-class telephone support. With funding from Kleiner Perkins and others, Linuxcare is working with numerous major technology companies. The company hosts http://www.linuxcare.com, the world's leading online technical-support resource for Linux. Founded in 1998, Linuxcare is headquarters in San Francisco, Calif. The company can be reached at 888-LIN-GURU (+1-415-354-4878) and at http://www.linuxcare.com. Japanese information regarding Linuxcare services is now available through jpinfo@linuxcare.com.