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Path: utzoo!censor!geac!jtsv16!uunet!cs.utexas.edu!csd4.milw.wisc.edu!
bionet!ames!ncar!boulder!paulc
From: pa...@boulder.Colorado.EDU (Paul Connally)
Newsgroups: comp.sys.sgi
Subject: 4D/20 manuals
Message-ID: <10435@boulder.Colorado.EDU>
Date: 2 Aug 89 16:43:28 GMT
Reply-To: pa...@boulder.Colorado.EDU (Paul Connally)
Distribution: usa
Organization: University of Colorado, Boulder
Lines: 8


	What manuals are supposed to come with the basic PI?
	(just the standard software, no C, no NFS, etc.)

	Paul Connally            	pa...@boulder.colorado.edu
	University of Colorado  	High Voltage Electron Microscope Lab
	MCDB  -  Box 347 		"A higher potential for 
	Boulder, CO  80309		                 better penetration."

Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ncar!boulder!paulc
From: pa...@boulder.Colorado.EDU (Paul Connally)
Newsgroups: comp.sys.sgi
Subject: 4D/20 manuals
Message-ID: <10504@boulder.Colorado.EDU>
Date: 4 Aug 89 22:57:42 GMT
Sender: n...@boulder.Colorado.EDU
Reply-To: pa...@boulder.Colorado.EDU (Paul Connally)
Distribution: usa
Organization: University of Colorado, Boulder
Lines: 27


	I just received a Personal Iris.  Nice machine but...
I really can't beleive that the only manual they give you is the "PI
owners manual". What a joke!  I guess the sales rep out here that we
bought the PI from is lame in not telling me that I would need other manuals.
We have since changed reps but I still can't get much response in trying
to receive the rest of the docs I need.

	Also, it seems there is a good amount of undocumented programs
in the NeWS libs and bin (no man pages).  Are these programs supported?
Is 4-sight supported? What happened to the X-windows stuff?

	I have IRIX version 3.1D, is this the most recent version and
if not how do I go about getting the most recent one?

	Finally, what is the maximum length the cables from the monitor
to the computer can be?

	Is there some sales rep out there willing to do business with
us?  It seems that there is a confilict between the 2 out here so we
can't get straight answers.  Perhaps the one we deal with now is
mad because we didn't purchase the computer from him originally, but that's
ridiculous.
	Paul Connally            	pa...@boulder.colorado.edu
	University of Colorado  	High Voltage Electron Microscope Lab
	MCDB  -  Box 347 		"A higher potential for 
	Boulder, CO  80309		                 better penetration."

Path: utzoo!utgpu!jarvis.csri.toronto.edu!mailrus!ames!sgi!...@patton.sgi.com
From: j...@patton.sgi.com (Jim Barton)
Newsgroups: comp.sys.sgi
Subject: Re: 4D/20 manuals
Message-ID: <39633@sgi.SGI.COM>
Date: 5 Aug 89 01:15:44 GMT
References: <10504@boulder.Colorado.EDU>
Sender: dae...@sgi.SGI.COM
Distribution: usa
Organization: Silicon Graphics, Inc., Mountain View, CA
Lines: 52

In article <10...@boulder.Colorado.EDU>, pa...@boulder.Colorado.EDU 
(Paul Connally) writes:
> 
> 	I just received a Personal Iris.  Nice machine but...
> I really can't beleive that the only manual they give you is the "PI
> owners manual". What a joke!  I guess the sales rep out here that we
> bought the PI from is lame in not telling me that I would need other manuals.
> We have since changed reps but I still can't get much response in trying
> to receive the rest of the docs I need.
> 
> 	Also, it seems there is a good amount of undocumented programs
> in the NeWS libs and bin (no man pages).  Are these programs supported?
> Is 4-sight supported? What happened to the X-windows stuff?
> 
> 	I have IRIX version 3.1D, is this the most recent version and
> if not how do I go about getting the most recent one?
> 
> 	Finally, what is the maximum length the cables from the monitor
> to the computer can be?
> 
> 	Is there some sales rep out there willing to do business with
> us?  It seems that there is a confilict between the 2 out here so we
> can't get straight answers.  Perhaps the one we deal with now is
> mad because we didn't purchase the computer from him originally, but that's
> ridiculous.
> 	Paul Connally            	pa...@boulder.colorado.edu
> 	University of Colorado  	High Voltage Electron Microscope Lab
> 	MCDB  -  Box 347 		"A higher potential for 
> 	Boulder, CO  80309		                 better penetration."

Sorry about the sales reps - I'm sure it's not as bad as it sounds, but
there are always people problems in every company.  In any case -

The PI manual is designed for "novice" users to use the machine.  Nobody
is out to get you, or make your life miserable.  The ease-of-use people
made a very determined effort not to frighten people with the machine
straight out of the box by shipping a huge manual set along with it.

If you want all the manuals, buy the "development option", which comes
with all our lovely purple manuals.  If your sales rep doesn't understand
this, you certainly do need a new one (and so do we ...).  Part of the
documentation covers 4Sight and friends.

SGI sells 75' monitor and keyboard cables for the IRIS.  The latest release
of IRIX is 3.1G, which you should be able to get through customer support.

Always remember, if you have any problems at all, call the
Geometry Hotline at 1-800-345-0222.  It is manned and ready to help YOU
out!

-- Jim Barton
Silicon Graphics Computer Systems    "UNIX: Live Free Or Die!"
j...@sgi.sgi.com, sgi!...@decwrl.dec.com, ...{decwrl,sun}!sgi!jmb

Path: utzoo!utgpu!watmath!att!ucbvax!AERO4.LARC.NASA.GOV!blbates
From: blba...@AERO4.LARC.NASA.GOV ("Brent L. Bates AAD/TAB MS294 x42854")
Newsgroups: comp.sys.sgi
Subject: Re: 4D/20 manuals
Message-ID: <8908081436.AA03608@aero4.larc.nasa.gov>
Date: 8 Aug 89 11:36:22 GMT
Sender: dae...@ucbvax.BERKELEY.EDU
Organization: The Internet
Lines: 13


   You ship buggy, outdated OS software?!!!  That is reprehensibly
irresponsible.  No wonder people have soo many problems with their
4D's.  Any responsible company would ship new machines with the lastest
revision of software.
--

	Brent L. Bates
	NASA-Langley Research Center
	M.S. 294
	Hampton, Virginia  23665-5225
	(804) 864-2854
	E-mail: blba...@aero4.larc.nasa.gov or blba...@aero2.larc.nasa.gov

Path: utzoo!utgpu!watmath!att!bellcore!rutgers!iuvax!mailrus!ames!sgi!
...@patton.sgi.com
From: j...@patton.sgi.com (Jim Barton)
Newsgroups: comp.sys.sgi
Subject: Re: 4D/20 manuals
Message-ID: <39740@sgi.SGI.COM>
Date: 8 Aug 89 17:00:30 GMT
References: <8908081436.AA03608@aero4.larc.nasa.gov>
Organization: Silicon Graphics, Inc., Mountain View, CA
Lines: 33

In article <8908081436.AA03...@aero4.larc.nasa.gov>, blba...@AERO4.LARC.NASA.GOV 
("Brent L. Bates AAD/TAB MS294 x42854") writes:
> 
>    You ship buggy, outdated OS software?!!!  That is reprehensibly
> irresponsible.  No wonder people have soo many problems with their
> 4D's.  Any responsible company would ship new machines with the lastest
> revision of software.
> --
> 
> 	Brent L. Bates
> 	NASA-Langley Research Center
> 	M.S. 294
> 	Hampton, Virginia  23665-5225
> 	(804) 864-2854
> 	E-mail: blba...@aero4.larc.nasa.gov or blba...@aero2.larc.nasa.gov

We don't ship buggy software to anybody.  And outdated is a matter of taste.
IRIX is more advanced than what most of the rest of the workstation world
is shipping.  The letter suffix indicates that the release is still 
fundamentally 3.1 (as in 3.1D or 3.1G), but that some bugs may have
been fixed, and support for new hardware or software packages added.

Most of our customers complain about us changing the releases too fast.

This kind of tirade seems inappropriate in this newgroup.  It says more
about the sender than anything else.

-- Jim Barton
Silicon Graphics Computer Systems    "UNIX: Live Free Or Die!"
j...@sgi.sgi.com, sgi!...@decwrl.dec.com, ...{decwrl,sun}!sgi!jmb

  "I used to be disgusted, now I'm just amused."
			- Elvis Costello, 'Red Shoes'
--

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