Franklin Edward Sorenson

sorenson@un.cs.byu.edu

Address
4525 SW Mueller Dr. #K207
Beaverton, OR 97007
503/643-5386

EDUCATION AND SKILLS

B.S., Computer Science, Brigham Young University, December 1997
Completed the Certified Novell Administrator (CNA) program requirements for NetWare 3 on 7/25/95.

C/C++, Pascal, and Assembly language
Novell NetWare
CGI programming

Java programming
HTML and JavaScript
DOS/Windows networking
UNIX administration

Windows 95/NT
X-Windows programming
Microsoft Windows programming

WORK EXPERIENCE

Brigham Young University - Provo, UT

January 1996 - Present
Performance Evaluation Laboratory - Research Assistant
- Currently researching disk sector reorganization techniques
- Researched laptop power consumption
- Generated traces of disk usage in Novell Netware
- Assisted in configuring new workstations and PC's and maintaining existing machines
- Upgraded and reconfigured workstation operating systems and HTTPD and FTP servers
- Wrote CGI scripts for the Laboratory's use
August 1996 - July 1997
Performance Evaluation Laboratory - Teacher's Assistant
CS380 - Computer Architecture
- Wrote program to allow online grade distribution
- Assisted in maintaining and improving class web pages
- Substitute Taught

McDonald's Claim Center - Lisle, IL

April 1996 - August 1996
Computer Operations Department - Computer Operations Assistant
- Set up in-office email for all users.
- Modified and upgraded network software and login process, implementing routine virus scans, creating consistency among PC's in the office, and simplifying it for the users.
- Researched software to remotely control PC's for future implementation of a help desk.
- Researched remote dial-in capabilites for LAN access.
- Set up dial-in to AS/400 to allow for Windows terminal emulation.
April 1995 - August 1995
Computer Operations Department - Computer Operations Assistant
- Acted as Network Administrator.
- Reconfigured network login process to simplify it for the users.
- Wrote report generation program to be run on each computer, automatically generating a formatted report which details hard drive size, processor type, main memory, and software installed.
- Created routine maintenance schedule for computers in the office, including virus-scans, disk maintenance, and report generation.
- Assisted in upgrading operating system on IBM AS/400.
- Provided user support for LAN and AS/400 users.
- Assisted print operators in printing AS/400 reports.
June 1994 - August 1994
Systems Support Department - Computer Operations Assistant
- Wrote documentation for existing production programs.
- Fulfilled duties of a network administrator, including management of login scripts and user id's.
- Installed new LAN and AS/400 terminals.
- Installed software onto LAN.
- Provided hardware support for LAN and AS/400 users.
- Integrated and reconfigured LAN-to-AS/400 connection (Novell Netware for SAA gateway) to allow for more users at a time.
April 1992 - June 1992
Computer Support Department
- Wrote documentation of IBM AS/400 Query.
- Wrote AS/400 Control Language programs.
- Generated needed reports using Query language.
April 1989 - August 1991
Insurance Services Department - General Clerk
- Took insurance claims over the telephone.
- Filed sequential claim printouts.
- Coded claims by description, cause, etc.
- Mailed printed claim reports to various insurance adjusters.

ACTIVITIES, AWARDS, INTERESTS

Completed the Certified Novell Administrator (CNA) program requirements for NetWare 3 on 7/25/95.
Eagle Scout awarded in December 1990, Member of the National Eagle Scout Association (NESA).
Member of The Association for Computing Machinery (ACM), and ACM SIGMETRICS.
At home, I run Windows 95 and Linux.
I enjoy swimming, cycling, volleyball, and camping.