Linuxcare Taps Top Linux Talent for New Australian Regional Support Center

Australian/New Zealand Office Enables 24x7 Linux Support Operations Globally, Retains Leading Open-Source Software Experts

LINUX OPEN SOURCE EXPO & CONFERENCE--SYDNEY, AUSTRALIA, 7 March 2000 -- Linuxcare Inc., a leader in providing comprehensive services for Linux, today announced the opening of its Australia and New Zealand regional support center in Canberra, Australia that fully leverages the strong local talent pool of open-source software experts. Through this office, Linuxcare will provide its professional services, technical support, training and certification to Australian enterprise Linux users and partners.

Spanning the open-source software industry with the broadest range of enterprise customer service offerings, Linuxcare will localize its service and support for Australian clients, providing complete distribution and vendor-independent Linux service solutions for the Australian market. To do so, Linuxcare has recruited and retained leading Linux experts, or "gurus," many of whom helped to develop the core of the Linux operating system over the past several years.

"Australia is a hotbed of open-source software talent, and our community-focused business model creates a perfect alignment between the developers and the needs of our customers," said Jay Powell, Linuxcare's managing director, Asia Pacific Operations. "We're a pure-play, vendor-neutral services firm, and our knowledge of the inner workings of Linux is a primary reason that customers choose us to solve their toughest challenges."

Linuxcare's gurus have years of experience developing code in both open-source and commercial software projects. This knowledge enables Linuxcare to go beyond the technical support offered by product-centric vendors. Linuxcare also provides integration services to ensure that customers' Linux-based systems provide demonstrable business value across an organization. Located at http://www.linuxcare.com/about-us/company/guru.epl, many of Linuxcare's gurus work in the Australian office, handling global support and services questions as well as the needs of local customers. Linuxcare's gurus include, among others:

• Paul Mackerras, open-source project engineer--maintains the Linux PowerPC port, and the Linux PPP implementation
• Stephen Rothwell, open-source project engineer--maintains the Advanced Power Management driver for Linux
• Andrew Tridgell, open-source project engineer--the original author and current team leader for the Samba software package, which provides a complete implementation of the network file system protocols used by Windows NT
• Paul "Rusty" Russell, senior Linux consultant--wrote, maintains, and develops the Linux kernel firewall code
• Dan Shearer, senior enterprise solutions consultant--has been a technical adviser to Linux International and is co-developing an Internet Draft specifying a new document markup standard

Linuxcare has global satellite offices in London; Tokyo; Amsterdam, Netherlands; Padova, Italy; Ottawa, Canada and Hamburg, Germany.

About Linuxcare, Inc.
Linuxcare, Inc. is the leading provider of customer services for enterprise Linux environments, including technical support, professional services, education, and product certification. Linuxcare supports all major distributions of Linux, leading Open Source software solutions, and Linux-based enterprise database applications, on all major hardware platforms.

With funding from Kleiner Perkins and others, Linuxcare counts Dell Computer, IBM, and Sun Microsystems among its strategic partners. The company hosts http://www.linuxcare.com/ the world's leading online technical support resource for Linux.

Founded in 1998, Linuxcare is headquartered in San Francisco. The company can be reached at +1-415-354-4878. Japanese information regarding Linuxcare services is now available through jpinfo@linuxcare.com.

Linuxcare and Linuxcare logo are service marks, and "At the center of Linux" is a trademark of Linuxcare, Inc. Linux is a registered trademark of Linus Torvalds. All other trademarks are acknowledged.

Forward-Looking Statements
 
Forward-looking statements in this press release are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995 and the Securities Exchange Act of 1934. Investors are cautioned that statements, including, without limitation, statements regarding current or future financial performance, management's plans and objectives for future operations, product plans and performance, management's assessment of market factors and statements regarding the strategy and plans of Linuxcare and its strategic partners, constitute forward-looking statements which involve risks and uncertainties. These statements are based upon Linuxcare's current expectations and judgement about future developments in Linuxcare's business and may be affected by several factors, including, without limitation, delays in or increased costs of production, delays in or lower than anticipated sales of Linuxcare services, general conditions in the computer industry. Linuxcare undertakes no obligation to update any such statements to reflect actual events.