Newsgroups: comp.os.os2.misc Path: sparky!uunet!nevada.edu!karu From: k...@nevada.edu (N.H.A. KARUNARANTE) Subject: Lucy Baney's Interview Message-ID: <1992Mar23.162021.19595@nevada.edu> Sender: n...@nevada.edu (USENET News System) Organization: University of Nevada System Computing Services Distribution: comp.os.os2.misc Date: Mon, 23 Mar 1992 16:20:21 GMT ========================================================================= Recently, Corporate Software, Inc's Jennifer McNight interviewed Lucy Baney, IBM's Personal Systems Director of Software Business Development, on the Apple/IBM alliance and the future of IBM's OS/2. Following are the comments from that interview which was published in Corporate Software's February issue of Update. Update is a monthly newsletter that is circulated to over 25,000 subscribers from various corporations. ========================================================================= Q: Apple and IBM have promised a number of exciting new ideas and technologies. But are these goals driven by customer requirements? How do you balance the incorporation of new technology with customer requirements? A: Many independent studies, as well as those conducted by IBM and Apple, highlight a number of key market requirements and opportunities. Customers are expanding the use of intelligent workstations beyond personal productivity to include workgroup computing, access to their total computing resource such as midrange and mainframe systems, and new advanced mission critical applications. In addition, the user community expects an intuitive, graphically oriented user interface. They also need applications delivered quickly that are flexible enough to meet constantly changing business demands, and can be tailored for the way they work. Customers also want more open systems that give them the flexibility to choose among system vendors, while maintaining portability of applications and minimizing the complexity of managing a heterogeneous environment. Application developers face a tremendous challenge in meeting these requirements. They are looking for breakthrough technology that will address the need for portability, and will reduce development/enhancement cycle time, cost and complexity. We believe that the IBM/Apple/Motorola technology alliance will provide benefits to customers, not only today, but also in the future. The products that are derived from our two new joint ventures and the PowerOpen/PowerPC work will create fundamentally new ways of working and learning. For example, Apple and IBM believe that the integration of of sound, video, graphics and animation with computers has enormous potential in education and business. Our multimedia joint venture, Kaleida, was formed to address this opportunity. Yet, multimedia has not become pervasive, in large part because there is no widespread industry agreement on data formats and system specifics to support these technologies. As a result, few developers have the economic incentive to develop and market multimedia products. It is our intention to provide these specifications and formats that can be widely accepted and used in multimedia, encouraging a vibrant and innovative industry. On another level, as computer systems and users have become more sophisticated, a new class of computing problems has emerged. For example, software development has become difficult, costly, and inefficient. In large companies, there is a huge backlog of application demand, yet it can take more than a year for an in-house development team to create an application that may be critical to the business. Apple and IBM intend to address this area with the Taligent joint venture. Object-oriented software technology will make it much easier and quicker for applications to be created. This will result in new, innovative applications for customers and exciting new opportunities for developers. This relationship is not about one company or three companies but about how to grow the industry for both vendors and developers. It aims to provide a series of open platforms upon which any developer can build and in turn provide low-cost, high-quality products to our customers. The customer is the ultimate beneficiary. Q: In the past, the industry has seen a number of unsuccessful strategic alliances between vendors. Why do you think this agreement with Apple will prove more productive and successful than some past alliances? A: First of all, you seem to imply that most strategic alliances don't work, which isn't the case. Our work with Intel has gone on for ten years and essentially created a $100 billion dollar industry. Our work with Microsoft created the highly successful DOS machine. Other successful alliances are in effect with Lotus, Novell, Borland and dozens of other companies in the industry to provide new uses at lower prices. This alliance is focused on four essential areas and will produce solid technology foundations that we hope will profoundly influence the future of computing. To begin, networking products will make it easier for Apple's systems to participate as clients in large enterprise networks. Products such as the new Apple 16/4MB Token-Ring adapter have already been announced, and IBM has licensed Apple's AppleTalk protocol stack. PowerOpen is an open computing environment comprised of three elements: A single-chip RISC design based on IBM's RISC POWER architecture. It also includes an operating system based on IBM's AIX software and its implementation of OSF/1 technology. The third area that comprises PowerOpen involves that Macintosh or Motif graphics interface on top of AIX. When you incorporate Apple's Macintosh interface and the capability to run OSF's Motif applications, you are looking at an open platform with what we expect to be the broadest application suite of any UNIX-based platform in the industry. Apple will base its next generation of Macintoshes on this hardware and software and IBM will bring out products as well. Both the chips and software will be available for other vendors in the industry. The third area of influence is the Kaleida multimedia joint venture which I just discussed. And finally, the Taligent object-oriented software project which I also just told you about. IBM and Apple share a common vision, and have complementary skills. In addition, we've specifically set up independent, jointly-owned ventures with Taligent and Kaleida so that they could pursue their own business objectives. Q: Specifically how do you think the alliance between IBM and Apple offers a more compelling scenario for system and application development than that offered by other major vendors - like Microsoft? A: IBM and Apple are forming this alliance to bring to market new foundation technologies that will not only address today's needs but be a superior base for building more sophisticated and useful future applications. Object-oriented technology, for example, has been under development in both IBM and Apple for quite some time. One of the key objectives in forming the Taligent joint venture is to bring the benefits of this breakthrough computing environment to customers sooner. Object-oriented technology is being widely embraced by the computing industry because of the substantial increase in developer productivity and increase in software reliability, extensibility, and maintainability. Object-oriented technology encourages more shared application function, easier functional enhancement, and end-user customization. It is particularly well suited to address the new interfaces, distributed applications, multimedia support, and rapidly changing business requirements. Taligent is charged with building a complete object environment. Today's systems are layered, meaning they will gradually incorporate object technology onto the kernel. That's what's new, different and compelling about it. Q: What are predictions for the market acceptance of IBM OS/2 2.0 and future versions of OS/2 and Windows from Microsoft? Do you think IBM OS/2 2.0 can really edge out Windows from the desktop perspective? If so, why? A: OS/2 2.0 offers a state-of-the-art development and operating environment. More than 25,000 DOS, Windows and OS/2 applications are available for it. But OS/2 goes beyond the desktop perspective. It was developed from a conviction that the inherent limitations of DOS would inhibit the evolution of the next generation of applications. These applications will demand multiple threads of execution, large storage use, memory protection, and support for enterprise and database access. As such, OS/2 is much more than the addition of simple ease-of-use features on top of DOS. It harnesses the power of the complete computing environment: desktop, midrange and mainframe. That's why so many large systems customers and application developers are eager to get it. Windows extends DOS and makes the desktop easier to use, but OS/2 harnesses all the capabilities and resources --especially data--available to computer users who need easy-to-use access beyond the desktop environment. Let me try to size the situation for you. Windows introduced a graphical extension to DOS. However, DOS cannot handle pre-emptive multi-tasking system requirements, or run sophisticated mission critical business applications in a complex communication environment without reliability concerns. OS/2 can do all this and more, while being simple for virtually any user. Today we're beta testing with over 20,000 users. While we will officially deliver the fully enhanced shrink wrapped version of OS/2 2.0 in March, 1992, we delivered OS/2 2.0 to customers who needed it with all the base function we promised by the end of 1991. By the way, we incorporated improvements that were requested by customers and developers who participated in the most aggressive early experience and testing program IBM has ever initiated for any of its products. IBM has a lot of 32-bit experience with MVS, VM, OS/400, AIX and OS/2. Q: When we spoke with Bill Gates, we asked him about the IBM/Apple announcement. He responded, "We honestly don't understand how the new IBM/Apple offering will affect the industry. It is so confusing. At first glance, it seems to obsolete OS/2, yet IBM is pouring all this money into OS/2 today, and is trying to convince major customers to invest in it (OS/2) as a long-term strategy. But either this new thing isn't real, or OS/2 has been replaced as IBM's long-term strategy." How do you respond to that statement? A: Since the details of the alliance were announced October 2nd, Bill wouldn't have known much about it when you interviewed him for the Octber issues. As I said earlier, the Apple/IBM alliance doesn't obsolete OS/2 at all. In fact, it strengthens the OS/2 strategy by laying out the roadmap for users through the end of the decade. Remember, Microsoft is just getting started with its 32-bit strategy. We'll deliver ours in a full shrink-wrapped version in March--and there was limited availability in December. The key thing to remember is that the whole strategy we've laid out protects users' investments in application software and hardware. For example, a DOS or DOS/Windows application runs on OS/2.0. Similarly we intend a compatible migration path to Taligent's software environment when it's ready. In addition, new object-oriented technology developed by Taligent can be incorporated into the OS/2 environment as appropriate. This will make it easier for our customers to move to the new environment when they're ready and when it makes good business sense for them. So you see, the object environment is a logical extension to OS/2, an environment we've been working on for some time. OS/2 has been and continues to be one of IBM's strategic operating systems for the nineties. We have never wavered from that position. Q: Once the promised object-oriented environment is introduced from the joint venture, what happens to OS/2? What happens to the Macintosh System? Will customers lose the investment they've made in these environments? A: We intend to provide the capability for the Taligent joint venture's product to run OS/2 applications. That will protect customer's current investments. We will continue to enhance the OS/2 environment with object technology from Taligent. Because we're providing application compatibility, our customers can choose if and when to migrate to the new object environment. People use what gets the job done for them. I'm sure you'll see millions of OS/2-based machines around well into the next century. The press so frequently portrays this as a binary issue and it's not. People are going to use OS/2 for a long time. Q: IBM is a major player in both the network and OS market. What impact, if any, do you think Novell's acquisition of Digital Research will have on the networking market? What impact do you think it will have on the operating systems market? A: You really need to ask Novell about this. ========================================================================= Since Joining IBM in 1973 as a systems analyst, Lucy Baney has held a number of positions within the marketing organization. She is currently the Director of Software Market Development. =========================================================================