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        | Number of Diskettes in OS/2 2.1 Package Reduced |      fewdisk
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IBM Personal Software Products has reduced the number of diskettes in
its OS/2 2.1 package. A different file compression method was used to
reduce the number of diskettes required for OS/2 2.1. The function and
features in the reduced diskette package are exactly the same as the
original diskette package. No changes were made except for the file
compression method. THIS ANNOUNCEMENT APPLIES TO THE US VERSION OF THE
PRODUCT ONLY.

The original diskette package contains:

     25  3.5-inch diskettes with blue labels
                     or
     31  5.25-inch diskettes with blue labels.

The reduced diskette package contains:

     20  3.5-inch diskettes with salmon labels
                     or
     25  5.25-inch diskettes with salmon labels.

The update in packaging also affects the CD-ROM package, since the
CD-ROM contains diskette images. The color of the labels, blue or
salmon, indicates whether or not it is the reduced diskette version.

Once a package is installed, you can determine which package is on your
system by looking at the system operating level, or syslevel. The
syslevel can be obtained by typing SYSLEVEL at an OS/2 command prompt.
The information under the heading "IBM Base Operating System" indicates
the package as follows:

                                    Reduced
               Original             Diskette
               Package              Package
               Syslevel             Syslevel
               ---------------      -----------------

Shrinkwrap     XR02010, Type 0      XR02010, Type 0-2

Preload        XR02010, Type P      XR02010, Type P-2

Questions and Answers
---------------------

Q1: How does this reduced diskette package affect me?

A1: The only users affected by the package difference are those who
    installed OS/2 2.1 and want to install new device drivers or
    selectively install other features, but do not have the diskettes
    that match the installed software.

Q2: Is the "product on the shelf" identifiable as to the packaging?

A2: No. The outside of the box is the same.

Q3: Does this affect preload backup diskettes?

A3: Yes, there are two different part numbers. Backup diskettes must be
    matched to the preloaded software. The original part number is
    61G0907, and the reduced diskette package part number is 71G4091.
    The label colors are also different.

Q4: What effect does this change have on me as a preload machine user?

A4: There is no effect on a preload machine. You will be affected only
    if you have one package installed on your system and must use the
    other package to make changes, such as for selective install.

Q5: Will I get new backup diskettes for my preload machine?

A5: The diskettes provided with your preloaded system match the
    packaging of software that was preloaded. There is no need to get a
    new set of backup diskettes.

Q6: If my machine has the original package installed and I only have the
    reduced diskette package available to add additional features, can I
    still use selective install?

A6: Yes.  You will need to obtain the OS/2 2.1 Compression Compatibility
    Package from one of the support mechanisms, such as CompuServe, the
    OS2BBS, the HelpCenter or IBM Support Center. Instructions will be
    provided.

Q7: If my machine has the reduced diskette package installed and I only
    have the original package available to add additional features, can
    I still use selective install?

A7: Yes. See the answer to the preceding question.